Why is the RadioPro IP Gateway status indicating connected, but the GPS and voice control station radio’s do not work or state radio disconnected?

Question

ctiproducts · Accepted Answer

For Motorola radios, try a different USB port on the back of the gateway.
Verify that the radio programming is configured correctly.
- For Motorola MOTOTRBO radios, see the "Installation Addendum for Motorola MOTOTRBO"
- For Motorola APX 4500 radios, see the "Installation Guide Addendum for Motorola APX 4500"
- For Kenwood NX-7xx/8xx radios, see the "Kenwood NEXEDGE NX-7xx/8xx Addendum"
- For Kenwood NX-57xx/58xx radios, see the "Kenwood NEXEDGE NX-57xx/58xx Addendum"
Contact CTI Products Technical support

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