First determine whether the problem is what you hear or what other people hear from your microphone. RadioPro Talk provides separate microphone and playback settings.
- Incoming audio too quiet/loud: check the active phone or Bluetooth volume, then adjust Talk's playback gain or automatic gain control.
- Your voice too quiet/loud: confirm the intended microphone is active, then check microphone gain or automatic gain control.
- Distortion: reduce excessive gain and compare the phone's built-in audio path with the Bluetooth accessory.
- Android voice processing: where available, compare the noise-reduction setting; its effect varies by phone.
Change one setting at a time and test with a second user or a known-working radio. When automatic gain is enabled, the manual gain control may not apply.
If every client hears the same distortion, compare the audio at the control station radio and have your technician check the shared radio/Gateway path. Give support the phone, app, Gateway, and accessory versions if the issue continues.