RadioPro Talk Frequently Asked Questions

iPhone and Android radio access, warehouse Wi-Fi, Bluetooth PTT, GPS maps, playback, and mobile support.

19 questions

Take your radio system with you

RadioPro Talk connects supported iPhone, iPad and Android devices to a compatible radio/Gateway over Wi-Fi or cellular data. Mobile users can talk with radio users while away from the control station.

Available GPS, text messaging and playback functions depend on your radio system, app version, configuration and licenses. The phone needs network access to the Gateway, and the control station still needs RF coverage to reach field radios.

Connect your phone to your radios · Explore recent-call playback

RadioPro Talk on iPhone showing the radio subscriber list and push-to-talk control
RadioPro Talk for iPhone. Select the image for a larger view.
Can I replay a radio transmission I missed in RadioPro Talk?

RadioPro Talk

Yes. RadioPro Talk provides playback of the last five received radio transmissions in supported versions. Use the app's playback/history controls to select a recent transmission and listen again.

Can I see my radio users on a map in RadioPro Talk?

RadioPro Talk

Yes. RadioPro Talk can display GPS positions for supported subscriber radios when the radio system, Gateway, app, and licenses are configured for mapping.

Can my iPhone or Android phone talk to two-way radios outside their coverage area?

RadioPro Talk

Yes. RadioPro Talk lets a supported iPhone or Android device access your compatible radio system over Wi-Fi or cellular data, even when the phone user is outside the radio system's RF coverage.

Can Wi-Fi smartphones communicate with workers using warehouse two-way radios?

RadioPro Talk

Yes. RadioPro Talk can connect supported iPhone and Android devices on warehouse Wi-Fi to a compatible two-way radio system through a RadioPro IP Gateway and control station radio.

Does the Talk App support DHCP?

RadioPro Talk

Yes . The RadioPro Talk™ app installed on Android and iOS devices supports DHCP. CTI Products recommends that a static IP address be configured in the RadioPro™ IP…

Does the Talk App support DNS?

RadioPro Talk

Yes . The RadioPro Talk™ app can connect to Gateways that have a static IP address associated with a Domain Name. The RadioPro™ IP Gateway must have the following: A…

How are the user accounts for logging on to the RadioPro Mobile app administered (i.e. created, deleted, password reset)?

RadioPro Talk

This is controlled or monitored by the admin on the IP Gateway through the ICU.exe utility. This utility is used to configure static IP address, as well as User Names…

How do I fix quiet, excessively loud, or distorted audio in RadioPro Talk?

RadioPro Talk

First determine whether the problem is what you hear or what other people hear from your microphone. RadioPro Talk provides separate microphone and playback settings.

How many people can connect to the mobile app?

RadioPro Talk

This is determined by the number of Mobile App licenses that are installed on the IP Gateway. If the gateway has 1 Mobile license installed, then only 1 smartphone user…

How many people can talk on the mobile app?

RadioPro Talk

Only 1 person can talk on the mobile app at a time. If the radio channel is busy, the app will receive a busy bonk. The smartphone user will have to wait until the…

If someone connects, does it stay connected until they disconnect or does it time out?

RadioPro Talk

They stay connected until they choose to disconnect. If the connection is temporarily lost while in a moving vehicle due to a change in cellular data, or switching…

Which Bluetooth push-to-talk microphones work with RadioPro Talk?

RadioPro Talk

The AINA PTT Voice Responder is the documented Bluetooth push-to-talk speaker-microphone for RadioPro Talk. Confirm the exact accessory and app version before purchasing.

Why does RadioPro Solo or Talk disconnect after approximately five minutes?

RadioPro Talk, RadioPro Solo

A repeatable disconnect after approximately five minutes can indicate a Gateway licensing limit or an expired timed license. Check for a license message before treating the symptom as an ordinary…

Why does the connection drop and not reconnect when switching from cellular data to Wi-Fi?

RadioPro Talk

A RadioPro™ Talk app connecting through the Internet(cellular), may pass through a different set of firewall rules than a RadioPro™ Talk app connecting through a Wifi…

Why does the connection drop and not reconnect when switching from Wi-Fi to cellular?

RadioPro Talk

The cellular network that your phone is switching to may not have enough bandwidth. RadioPro Talk™ App V.1.8 added an option to enable data compression. The IP Address…

Why doesn't the RadioPro Talk app show Zones?

RadioPro, RadioPro Talk

For Motorola MOTOTRBO systems, the RadioPro Talk app does not display zone names . Instead, RadioPro Talk presents a single list of all available channels . Users can…

Will RadioPro Talk receive radio traffic when my screen is locked or another app is open?

RadioPro Talk

Background reception depends on the phone's operating system, RadioPro Talk version, permissions, and power-management settings. Test the behavior on the actual device rather than assuming it will…

Will the mobile Talk app allow incoming phone calls while the app is running?

RadioPro Talk

Yes . You can still receive phone calls while using the app. iOS devices: You will not be able to hear incoming transmissions while on a phone call. Android devices:…

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