RadioPro Frequently Asked Questions
Radio over IP, product selection, construction sites, office radio access, mobile teams, and system planning.
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Yes. RadioPro can provide PC-based dispatch access to a compatible analog two-way radio system through a control station radio and a RadioPro IP Gateway. The correct interface depends on the radio…
Yes. RadioPro can provide radio access from a remote office, a home workstation, or a mobile device when a suitable network connection to the RadioPro IP Gateway is available.
RadioPro Solo can provide a PC-based alternative to a desktop tone remote when the radio system and control station are compatible with RadioPro. This is a change in the access arrangement, not a…
Yes. CTI provides RadioPro demonstration software and a demonstration radio system so you can evaluate the applications before purchasing equipment.
Yes. Office users can access a compatible factory radio system from Windows PCs through a RadioPro IP Gateway and control station radio, rather than installing a separate transmitting radio and…
Yes. RadioPro Solo's Intercom button allows Solo clients connected to the same Gateway to communicate without transmitting over the radio channel. The conversation uses the IP connection between…
Yes, a supported RadioPro installation can use Starlink or cellular internet. RadioPro Link provides a connection option for Gateways behind carrier-grade NAT (CGNAT).
YES! We sell RadioPro in Mexico. Must be a Motorola or Kenwood authorized two-way radio dealer. Requires payment before shipping. Dealer is responsible for all duties…
Basic RadioPro client-to-Gateway communication can operate on a local IP network without public internet access. The client must be able to reach the Gateway, and the Gateway's control station…
Yes. The system uses a Gigabit Ethernet interface (1000 Mbps) and an asynchronous TCP socket architecture capable of high-throughput communication. Actual throughput…
The RadioPro IP Gateway version 8.1.X operates on Windows 10 Enterprise 2019 LTSC with automatic updates disabled. To carry out necessary security maintenance updates,…
Encrypted network connections are available with supported RadioPro versions and the appropriate connection configuration. Encryption should be verified for your installation rather than assumed…
Choose the mix around each user's work and available coverage. A combined RadioPro system can keep field users on compatible radios while providing PC or smartphone access for supervisors and…
The main cost drivers are simultaneous radio paths, control station equipment, Gateways, operator positions, licensed connections, optional features, accessories, and installation. Your authorized…
A basic RadioPro system needs a compatible control station radio, a RadioPro IP Gateway, the correct radio interface cable, an IP network, and licensed client access.
A temporary construction site needs a compatible control station radio, a RadioPro IP Gateway, the correct interface cable, suitable antenna and power arrangements, and a network path to the…
Radio over IP (RoIP) carries two-way radio audio and control information over an IP network. RadioPro uses this connection to let people access a compatible radio system from a Windows PC or…
Radio dispatch software controls communications; computer-aided dispatch (CAD) software manages incidents, assignments and operational records. An operator may use both at the same desk, but the…
Choose Dispatch for a full Windows dispatch console, Solo for simple Windows radio access, and Talk for access from an iPhone, iPad, or Android device. All three connect through RadioPro IP…
TurboVUi is the former name of CTI Products' RadioPro product family. Older Gateway labels, installers and manuals may still use TurboVUi, while current products use the RadioPro name.
Reasons for Failed Calls In RadioPro versions 8.3.1+, 9.3.1+ this is how to determine the reason for failed calls: In RadioPro Dispatch, choose “ Help ”->” Logs ”. This…
Gateway Status: Duplicate License detected What Causes the Error The cause of this error is that another RadioPro Dispatch PC is already connecting to this RadioPro IP…
Clients connected to one RadioPro Gateway share its single voice control-station radio. When a supported client changes that donor radio's channel, every client on that Gateway follows the radio's…
For Motorola MOTOTRBO systems, the RadioPro Talk app does not display zone names . Instead, RadioPro Talk presents a single list of all available channels . Users can…
A speed test mainly measures throughput; it does not establish end-to-end radio audio delay. A connection can transfer many megabits per second while intermittent latency, jitter, loss or…
RadioPro supports selected Motorola MOTOTRBO and Kenwood NEXEDGE radio systems through compatible control station radios. Your dealer should verify the exact radio model, system type, firmware,…